FAQ

Are electronic Certs accepted everywhere

2009-04-02T11:52:30Z

According to EU legislation the certificate of Origin produced by the TradeCert service is legally equivalent to a manually stamped document. However, customs authorities in a very small number of countries insist on a manually signed document. Your local Chamber of Commerce will advise on the current status.

Do I need special browser settings

2009-04-04T11:25:04Z

No. No controls or applets are required for the application process to completer.

How do I sign-up as an Exporter

2009-04-02T11:46:56Z

To sign-up for the TradeCert service please contact your local Chamber of Commerce and request a Formal Undertaking or Indemnity form. Fax a copy of the completed form to the number indicated on the bottom and your account will be created by Tradecert.com support staff. Your username and password will be emailed and you can immediately start applying for Certificates of Origin online.

How do I use the service

2009-02-19T12:38:15Z

Registered TradeCert.com users simply log-on to our secure Web site using an internet browser. Each user is automatically directed to a set of personalised web pages containing previously entered Certificates of Origin not yet approved and stamped by their Chambers. These pages also give the user facilities to add their customer and / or supplier details and associated product shipment types. These are stored and made available for inserting as Consignors, Consignees, and Product details during the creation of a Certificate of Origin application.

Clients can apply fora new Certificate of Origin electronically and attach the appropriate supporting documentation – e.g. Invoices. If required - for instances with respect to exports to Arab states - the supporting documents can also be stamped electronically by the chamber and returned duly certified to the client on line. The service provides a facility to move and position the chamber stamp on any part of the invoice, thus ensuring that the stamp does not occlude vital information already present on the document.

What do I need

2009-04-04T11:33:25Z

Happily once you can read this page you already have most of the requirements for using the TradeCert service. These are:

Personal computer
Internet connection, preferably broadband but unless you are uploading particularly large attachment files this will not be an issue
An internet browser - either Internet 6 or above, or Firefox 3 or above
Good quality color printer

Depending on your issuing Chamber of Commerce you may also need blank Certificate of Origin Forms of the kind normally issued by the Chamber. Alternatively a supply of standard white paper.

What documents are available online

2009-04-02T11:57:06Z

The documents available on the TradeCert service is determined by your region and local Chamber of Commerce.

In all EU countries the following documents are available:

European Certificate of Origin

In the UK the following documents are available:

European Certificate of Origin
EUR1
ATR.1
Arab-British Chamber Certificate of Origin

In Canada the following documents are available:

Canadian Chamber of Commerce Certificate of Origin

What is a Certificate of Origin

2009-04-17T10:50:30Z

A Certificate of Origin (COO) is a document used in international trade to declare and certify the country or countries from which goods originate. In this context "originate" does not mean the country from which the goods are shipped, but rather the country where the goods were actually obtained, produced or manufactured.

Customs authorities in many countries consider the origin of imported goods when determining the duties that will be levied, where agricultural goods originating in one country or Trade Bloc may be subject to a lower rate of duty than those from other countries. In some countries the origination of the goods may determine if they can be legally imported at all.

Determination of the Country of Origin is often complicated where less than 100% of the raw materials in the exported goods are from a single country. Chambers of Commerce personnel are trained in the application of the international rules and regulations that determine the origination of goods and they can advise when the economic transformation of raw materials is sufficient to trigger a change in the country of origin.

What Printer Settings do I need

2009-04-04T11:53:34Z